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Metropolitan Borough Council IT Case Study | 3ROC Cloud Migration & Modernisation

Metropolitan Borough Council IT Case Study | 3ROC Cloud Migration & Modernisation

Cloud Migration & Infrastructure Modernisation


Client: A Metropolitan Borough Council in the North of England

Duration: 6 months

Value: £210,000

Role(s) Provided: Solution Architect, Infrastructure Consultant, Service Desk SME


Challenge:


The council’s on-premises infrastructure was at end-of-life, with high maintenance costs and limited disaster recovery capability. The leadership wanted to migrate critical applications to Microsoft Azure to improve scalability, resilience, and remote working capability for over 2,000 staff.


3Roc’s Approach:


Conducted an ICT Health Check and full Cloud Readiness Assessment aligned to NCSC guidance.


Produced a target architecture and migration roadmap including security controls mapped to ISO 27001 and Cyber  Essentials Plus.


Delivered a phased migration of workloads to Azure, integrating Microsoft 365 collaboration tools.


Provided Service Desk SMEs to train internal teams on new processes and remote support.


Outcome:


Reduced infrastructure costs by 25% annually.


Achieved full migration ahead of schedule with zero unplanned downtime.


Increased staff satisfaction with IT services by 30% (internal survey).


Passed follow-up IT audit with no critical findings.